Help & Support
Contact Us
Have questions or need help? We're here for you.
Email: support@novee.tech
Response time: Within 24 hours
Frequently Asked Questions
How does Novee find leads?
Novee monitors your connected platforms (Slack, LinkedIn) for conversations matching your selected keywords. When a match is found, it appears in your lead feed.
Is my data secure?
Yes! Your platform credentials never leave your device. Our desktop app uses a secure persistent browser context to maintain your login sessions locally.
Why do I need the desktop app?
The desktop app allows us to securely monitor your platforms without storing your credentials on our servers. This keeps your data safe and under your control.
Can I disconnect a platform?
Yes! You can disconnect any platform at any time from the Platforms page. Your data from that platform will be removed from your leads.
Getting Started
Create your account
Sign up with your email or Google account.
Download the desktop app
Install our secure desktop app to connect platforms.
Connect your platforms
Link Slack or LinkedIn to start monitoring.
Set up keywords
Choose keywords that match your skills and services.